Reference

Open s2000 Privacy Policy Clearly

s2000 Privacy Policy explains how we collect, use and protect the details connected to your account, including phone verification and wallet activity.

Clear data choicesWallet record contextAccount access stepsCookie explanations
s2000 Open s2000 Privacy Policy Clearly
PRIVACY HELP ROUTES

Check Privacy Help Through Support

A clear support route matters when you want to understand a record, correct an account detail or ask why a verification step appears.

Account data request Ask us to explain the account details connected to your phone verification or login…
Wallet record question If a DANA, OVO, GoPay or QRIS entry needs clarification, include the payment reference…
Receipt and status check For a bank transfer or virtual account privacy question, attach only the receipt details…
DATA HANDLING

Explore How s2000 Handles Account Data

We apply the Privacy Policy to the practical moments around your account: opening access, confirming a phone number, checking a wallet record and responding to a data request.

Collection purpose

We collect details needed for account access, phone verification, payment matching and support responses. The Privacy Policy explains the purpose behind each category, helping you separate required account data from optional browser or cookie preferences.

Cookie choices

Cookies can remember a session, support security checks and keep your policy choice available on the same device. You can review browser controls when using a mobile phone or desktop, although changing cookies may affect account access steps.

Account security

We use account details and device signals to help identify unusual access before sensitive account actions proceed. Keep your phone and login details private, and contact support if a sign-in or verification record does not match your activity.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be checked against your account when a payment status needs confirmation. We use matching details for that purpose instead of treating every wallet record as general profile data.

Retention periods

We retain some records for the time needed to protect accounts, reconcile payments, answer requests or meet applicable legal duties. The period can vary by record type, and our support route can explain the reason for a retained item.

Change requests

You can ask us to correct inaccurate account details or request further action on eligible data through support. We may verify your identity first, because changing a phone, wallet or access record without that check could expose your account.

Browse Privacy Policy Answers for Your Account

These Privacy Policy answers address the questions we expect you to ask before opening or using an account from Indonesia. They cover phone verification, wallet records, cookies, device details, retention and requests for access or correction. If your situation involves a payment receipt or an unfamiliar login, use the support path and avoid sending passwords or complete security codes.

It covers personal details connected to your account, phone verification, device and browser activity, cookies, support requests, and payment records. That includes references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity when those records require account matching.

Phone verification helps us connect access to the correct account and reduce the chance of an unauthorised person changing account details. The Privacy Policy explains this use, while you should keep the verification code private and contact support if a request was not made by you.

We may use a DANA or QRIS reference to match a payment status with your account, resolve a receipt question or check a wallet record. We do not need your wallet password for that process, and the Privacy Policy explains the related retention purpose.

Yes. When you access the account from a mobile phone, we may process device or browser details that support session continuity and account security. The same policy applies on desktop, and cookie settings can affect how your session and preferences are remembered.

Retention depends on the type of record and why it is needed, such as account security, payment reconciliation, support handling or legal duties. The Privacy Policy does not assign one period to every detail, so ask support about a specific account or payment record.

You can contact us through the privacy support route to ask for a correction or clarification. We may request account identifiers or phone verification before changing a record, especially where the request concerns wallet status, login details or access history.

The policy is written for account and data questions in Indonesia, but access and eligibility depends on local law. Where local law permits, you can read the policy and contact us about your data, cookies, account security or payment records.